Mission of the Division of Student Affairs
We place students at the center of their educational experience by supporting and enhancing learning and development in and beyond the University community through co-curricular programs, services, activities, and facilities.
Vice President for Student Affairs Office
The Division of Student Affairs Vice President’s office provides vision, leadership, and strategic direction to areas, programs, and personnel within the Division of Student Affairs. Each of these are organized into four distinct service areas:
Care & Wellness
Beneficial services to help you maintain a healthy balance.
Dolphin Experience & Events
Engaging programs and events to connect you with the campus community.
Identity & Belonging
Inclusive programs and spaces for everyone.
Student Success & Support
Essential services for every step of your academic journey.
Student Complaint Procedure
(Complaints Regarding the CSU)
The California State University takes very seriously complaints and concerns regarding the institution. If you have a complaint regarding the CSU, you may present your complaint as follows:
- If your complaint concerns CSU’s compliance with academic program quality and accrediting standards, you may present your complaint on the Western Association of Schools and Colleges (WASC) website. WASC is the agency that accredits the CSU’s academic program. If you believe that your complaint warrants further attention after you have exhausted all the steps outlined by WASC, you may file an appeal with the Assistant Vice Chancellor, Academic and Student Affairs at the CSU Chancellor’s Office.
- If your complaint concerns an alleged violation by CSU of any law that prohibits discrimination, harassment or retaliation based on a protected status (such as age, disability, gender (or sex), gender identity, gender expression, nationality, race or ethnicity (including color, caste, or ancestry), religion or veteran or military status), you may present your complaint as described in Section XVI (Nondiscrimination Policy).
- If your complaint concerns an alleged violation by CSU of another state law, including laws prohibiting fraud and false advertising, you may present your complaint to the campus president or designee (Vice President for Student Affairs/Dean of Students, at vpsa@csuci.edu). See Procedure for Student Complaints-Executive Order No. 1063 for details regarding the complaint requirements and complaint process.
- Other complaints regarding the CSU may be presented to the campus dean of students, who will provide guidance on the appropriate campus process for addressing your particular issue.
If you believe that your complaint warrants further attention after you have exhausted all the steps outlined by the university, or by WASC, you may file an appeal with the Assistant Vice Chancellor, Academic and Student Affairs (or designee) at the CSU Chancellor’s Office.
This procedure should not be construed to limit any right that you may have to take legal action to resolve your complaint.
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