Oct 01, 2023  
2012-2013 Catalog 
2012-2013 Catalog [ARCHIVED CATALOG]

Student Affairs


Placing students at the center of their educational experience, the Division of Student Affairs supports and enhances learning and the University community through quality co-curricular programs, activities, facilities, and services.

Vice President for Student Affairs

Bell Tower, Rooms 2560, 2565 and 2705
(805) 437-8536
Fax: (805) 437-8549

The purpose of the Vice President for Student Affairs office is to recommend policies, guidelines and procedures that will ensure a coordinated delivery and assessment system of student services throughout the Division of Student Affairs (DSA), which includes Enrollment Services, Student Life, Housing & Residential Education, and Associated Students Incorporated.

The Vice President for Student Affairs office ensures a comprehensive clearing system which:

  • tracks and reports budgets and expenditures;
  • implements, coordinates and/or manages special projects;
  • produces and distributes internal and external student communication materials;
  • hires, trains and provides staff development;
  • provides co-curricular education initiatives; and
  • coordinates program assessment and evaluation for all units within the Division.

Associated Students Inc.

(805) 437-2622
Fax: (805) 437-2793

Associated Students Inc. (ASI) is a non-profit auxiliary which identifies and responds to major student initiatives, oversees the ASI and student body center fees, and funds the operation of the Student Union.

Various programs, services and the day-to-day functions of ASI and the Student Union are overseen by the ASI professional staff. All CI students pay both an associated student fee and a student body center fee as part of their registration.

ASI is governed by the ASI Board of Directors, which is comprised of nine students (one student appointed by each of the “ASI entities” (see below), four students elected by the student body, and one student appointed by the Student Government President) and five non-students appointed by the CI President (three University administrators, one faculty member and one member of the community).

ASI Entities

The four organizations listed below have been designated by the ASI Board as being the “ASI entities.” Because of the significant outreach each of these organizations is responsible for and the critical role they play in engaging the CI student body, these organizations have been allotted one director position each on the ASI Board and office space in the Student Union.

  • Student Government (SG) is comprised of elected student leaders including a president, vice president and senators. Student Government contributes input on University policies and processes, advocates for the CI student body, and recommends students to serve on University committees.
  • The Student Programming Board (SPB) helps to engage students of CI through the implementation of social, educational and cultural programs.
  • The CI View is the campus student newspaper which serves as a forum for discussion of issues occurring on campus, in the region, nationally and internationally.
  • The Nautical yearbook provides the campus community with a historical publication highlighting the events, celebrations, changes, challenges and successes of the academic year.

Student Union

Telephone: (805) 437-2622
Fax: (805) 437-2793

In 2006, CI students passed a referendum to fund the design, construction and operation of the Student Union, which exists to foster community and enhance student learning and development on the CI campus. The Student Union includes a large programmable area for student events and live entertainment; a dining center including a coffee shop, grill and salad bar; lounges for informal gatherings; a game room with high-definition TVs, pool tables and computer gaming systems; ASI offices for the ASI entities and professional staff; meeting rooms for student organizations; and the SEAL (Student Engagement and Applied Leadership) Center. The Student Union also includes the Tree House Courtyard for outdoor events and gatherings.

Enrollment Services

Enrollment Center

Sage Hall, Room 1020
Telephone: (805) 437-8500
Fax: (805) 437-8509

All offices in Enrollment Services can be reached through the “one stop” Enrollment Center. Enrollment Services includes the Enrollment Center, Admissions & Recruitment, Financial Aid & Scholarships, Records & Registration, and Student Systems. Student questions concerning admission, graduation, academic requirements report, scholarships, federal work study, veterans’ benefits, and California residency eligibility may be answered by Enrollment Services personnel.

Admissions & Recruitment


The Admissions & Recruitment office accepts and processes admission applications for both undergraduate and post-baccalaureate programs. Eligibility for admission to CI is governed by Title 5 of the California Code of Regulations. Recruitment provides information, campus tours and programs to inform prospective students of what CI has to offer.

Financial Aid & Scholarships


The Financial Aid office assists students in obtaining financial aid resources to meet their educational costs. Students interested in applying for financial aid must complete a Free Application for Federal Student Aid (FAFSA) online at www.fafsa.ed.gov. A variety of financial aid resources are available to students, including grants, loans, federal work study, and scholarships. Students must complete and submit a FAFSA to be considered for federal and state grants and loans. For a complete listing of financial aid resources, please refer to the Financial Aid  section of this catalog.

Records & Registration


The Records & Registration office maintains timely and accurate records on enrollment, the academic progress and accomplishments of its students, while maintaining the privacy and security of those records.


Registration activities for new and continuing students include eligibility for registration and assignment of registration appointments. Students enroll at myCI (https://myci.csuci.edu). Assistance in registering for classes is available on the Records and Registration Web page located at http://www.csuci.edu/records-registration/index.htm.


Verification of degree requirements is a function of Records & Registration. Students must file for graduation for the term in which they will have completed all requirements. Application for graduation must be made by the published deadline. Forms for graduation and re-application to change graduation terms are found at http://www.csuci.edu/recordsregistration/rec_reg_library.htm.

Veterans Affairs

CI supports the California Veterans Education Opportunities Partnership (VEOP). Students who are eligible for benefits as a veteran, dependent or reservist should contact the Veterans Affairs Program coordinator in the Veterans Resource Center for assistance in applying for educational benefits and education certification. Required paperwork must be completed each semester.

Student Systems


The Student Systems office maintains Web pages with CI Records guides, implements new features in CI Records that improve services, maintains yearly catalog updates to the CI Academic Requirements Report (CARR), and loads electronic documents and records into CI’s systems.

Housing & Residential Education

Santa Cruz Village, Building E, Room 153
(805) 437-2733

Living on campus puts you in the center of the CI experience. Each Village offers a distinct living style and amenities which are made available to all residents regardless of the Village they live in. In addition to some of the newest and best facilities available, we offer a complete program with activities and trained staff to support student success and full engagement in the CI educational experience. Additionally, all residents participate in the residential dining plan, which allows for students to enjoy meals at Islands Café or use their “flex cash” to dine at any of the other eateries on campus.

Santa Cruz Village

Santa Cruz Village (SCV) opened in fall 2007 and is home to more than 460 freshmen and sophomore students. SCV is comprised of two-bedroom, one-bathroom, furnished semi-suites shared by four to five students. SCV has excellent activity and co-curricular space for students such as a television lounge, two game rooms, an exercise room, ballet and art studios, sound resistant practice rooms, and study and computer lounges. Each student room has cable TV and wireless Internet access.

Anacapa Village

Anacapa Village (AV) is comprised of 87 four-bedroom, two-bathroom apartments. These apartments are shared by four to six students. Each apartment is fully furnished and includes living and dining room furniture. AV also offers a variety of common areas, including study rooms and a swimming pool and hot tub, where students may relax or study.

Apply Today!

Housing on campus is limited, so early application and confirmation is strongly encouraged. Returning CI students and new students who have been accepted to CI and filed their Intent to Enroll are eligible to apply. You can find the application link via your Dolphin VIP account at http://csuci. askadmissions.net/vip/.

The programs and services of Housing & Residential Education are governed by the California Code of Regulations, Title V: Education, Division 5: Board of Trustees of the California State University, Chapter 1: California State University, Sub Chapter 5: Administration, Articles 5 & 6: Housing and Meals.

Off-campus Housing

Off-campus housing information is available online at http://csuci.och101.com/. Listings of apartments and rooms for rent are on this site.

Student Life

Bell Tower East, Room 1802
(805) 437-8510
Fax: (805) 437-3211


Student Life serves as a first point of contact for students seeking involvement opportunities on campus and provides proactive learning experiences aimed at preparing students to serve as effective leaders and members of diverse cultures and communities.

Student Life supports the educational mission of the University through the following co-curricular programs: Student Leadership Programs, Career Development Services, Personal Counseling & Student Health Services, Campus Recreation, Disability Resource Programs, Multicultural Programs, New Student, Orientation & Transition Programs, Educational Opportunity Program, University Outreach, Student Support Services Program, Veterans Affairs Program, and Judicial Affairs.

Campus Recreation

Arroyo Hall*
(805) 437-8902
Fax: (805) 437-3211

*For ADA access, please push the buzzer on the north side of Arroyo Hall.

Campus Recreation seeks to promote wellness and healthy lifestyles throughout the campus community. Campus Recreation assists students with balancing the demands of academic pursuits with the benefits of “wellness” through physical fitness, education, competition and recreation. Programming and activities in the following eight categories are provided by Campus Recreation: Intramural Sports, Informal Recreation, Sports Clubs, Instructional Programs, Health & Fitness, Waterfront, Outdoor Adventures and Special Events. Campus Recreation seeks to achieve the following aims:

  • Educate students and empower them with knowledge of the benefits of leading an active and healthy lifestyle.
  • Promote personal well-being through programs and services that strengthen the physical and mental health of students, faculty and staff.
  • Offer skill development workshops and clinics in collaboration with various sport clubs and local, official sports associations to assist students in developing a thorough understanding of a particular activity.

Career Development Services

Career Development Center

Bell Tower, Room 1548
(805) 437-3270
Fax: (805) 437-8899

Career Development Services Resources

Career Counseling
The purpose of career counseling is to guide students through the career planning process of self-assessment, occupational exploration, career decision making, identifying goals and developing a plan of action.

Career Development Center
The Career Development Center contains reference materials for students and employers. Students have access to computer workstations where online job searching is available.

Career and Internship Fair

Career fairs are a great opportunity for students to obtain leads and contacts for full and part-time jobs, internships, summer employment, and informational interviewing. Career and internship fairs are scheduled during the spring semester. All students are encouraged to attend these fairs to gain information about regional employers and job and internship opportunities.

Graduate School Information Fair

The Graduate School Information Fair is a great opportunity for students to meet graduate school representatives and to explore options for a post-baccalaureate education as well as gain valuable information and insight from school representatives. School information fairs are held during the fall semester.

Internship Opportunities

Local employers frequently contact Career Development Services (CDS) to recruit student interns. By integrating classroom theory into the work world, students acquire firsthand experience in a work environment related to their career interests. Internships are offered during the fall, spring and summer.

Student Employment

On and off-campus employment opportunities are available for viewing through the Dolphin CareerLink Web page. On-campus employment is a convenient way to meet financial needs while attending college. Students may obtain an application for on-campus employment online or in the Career Development Center. Jobs, internships and career opportunities are posted online. Students interested in viewing these openings need to contact CDS in order to access jobs online.

Co-curricular Portfolio and Transcript Program

The co-curricular portfolio serves as an official compilation of documentation of a student’s involvement and achievement in co-curricular activities and learning experiences. Students can demonstrate their co-curricular learning and proficiency by providing evidence of each co-curricular activity and placing it in the portfolio.

Graduate Leadership Opportunities

CDS staff will assist students in researching graduate fellowships and research and internship opportunities. Students interested in graduate school will benefit from learning about resources within the CSU system that offer support for continued education.

Disability Resource Programs

Educational Access Center

Bell Tower, Room 1541
(805) 437-3331
Fax: (805) 437-8529
(V/TTY): (805) 437-3331

CI values student diversity and is committed to providing equal access and opportunity to all educational programs and events. Disability Resource Programs serves as a liaison to students, CSU academic departments and the campus community to ensure that our University is accessible to all qualified students with various disabilities including, but not limited to, physical, learning and psychological.

Reasonable accommodations and services are provided to students who choose to self-identify and are determined by disability verification and consultation with the student. Services and accommodations are also governed under section 504 of the Rehabilitation Act of 1973, Americans with Disabilities Act of 1990, state requirements, and CSU and CI policies. Please contact Disability Resource Programs or visit the website at http://www.csuci.edu/drp regarding required documentation and polices.

To be eligible to receive services, students must meet with the disabilities counselor for intake and disability verification. It is the responsibility of the student to contact Disability Resource Programs each semester for which they are requesting accommodations, even if the same service/accommodation was provided the previous semester. The following services and accommodations are provided in a respectful and confidential manner that promotes independence, self-advocacy and accountability:

  • Disability management counseling
  • Computer lab with assistive software
  • Test proctoring and extended test time
  • Scribes for examinations
  • Alternate format services
  • Note-takers or taped lectures
  • Readers/books on tape
  • Sign language interpreters
  • Realtime captioning
  • Priority registration
  • Campus and community resources

Computers for Visually Impaired Users

Several computers throughout the campus are equipped with screen reading software and are available to visually impaired students or members of the public for use in the following locations: Admissions and Recruitment, the Educational Access Center, Human Resources Programs, Information Technology lab rooms 1958 and 1972, the Broome Library, and the Learning Resource Center.

Note: If you are an employee of the University or a campus visitor with a disability requesting accessibility information, please contact Human Resources Programs at (805) 437-8490.

Educational Opportunity Program

Educational Opportunity Program Center

Bell Tower, Room 1538
(805) 437-8539
Fax: (805) 437-3211

The Educational Opportunity Program (EOP) is designed to improve access and retention of low-income and educationally disadvantaged students by providing active and targeted support aimed at increasing academic accomplishment and individual empowerment. The ultimate goal is to provide incoming students from disadvantaged backgrounds with the tools that will help them succeed in college and ultimately graduate from CI.

Judicial Affairs

Bell Tower East, Room 1802
Dean of Students
(805) 437-3332
Fax: (805) 437-3211

The Judicial Affairs office develops, disseminates, interprets, and enforces campus regulations; protects the relevant legal rights of students; addresses student behavioral problems in an effective and educational manner; facilitates and encourages respect for campus governance; and provides learning experiences for students who participate in the operations of the judicial system.

The purpose of Judicial Affairs involves: providing a fair process for accountability of student conduct; promoting the development of individual integrity; protecting the rights of members of the campus community; upholding the rules, regulations and integrity of the University; providing learning opportunities for students who participate in the student judicial process; and providing personal accountability.

More information regarding Judicial Affairs and additional information for students, including the Student Code of Conduct and the judicial process, may be found online at the Judicial Affairs Web site.

Multicultural Programs

Multicultural and Women’s & Gender Student Center

Bell Tower, Room 1512
(805) 437-8407
Fax: (805) 437-3211

The purpose of Multicultural Programs is to educate students on issues of diversity and equality, advocate for under-represented groups on campus, affirm and celebrate the unique heritage of our students, promote awareness, understanding, and appreciation for all peoples and cultures, be a uniting force on campus, and foster an environment that is emotionally, mentally, physically, and spiritually safe and beneficial to all areas of student life and development.

The aim of Multicultural Programs is to be more proactive than reactive by encouraging collaboration and dialogue between students, faculty, staff, and administrators of diverse backgrounds, and by being a forum through which people can communicate, voice their concerns, and learn from one another.

New Student, Orientation & Transition Programs

Bell Tower, Room 1506
(805) 437-3160
Fax: (805) 437-3211

New Student, Orientation & Transition Programs (NSO&TP) supports University recruitment and retention initiatives by coordinating events, activities and services that integrate new students holistically (socially and academically) into the CI community. NSO&TP consists of two programmatic elements: Island View Orientation and Transition Programs.

Island View Orientation

Island View Orientation prepares students for a successful transition to the University and is offered to incoming freshmen and transfer students prior to the start of the fall and spring semesters. This program informs students about academic requirements, campus expectations, student life, student support services, and co-curricular involvement opportunities. Freshman orientation assists students with the initial advising and registration process. Transfer students are strongly encouraged to attend Island View Orientation. Attendance for freshmen is required.

Transition Programs

Transition Programs consists of a series of large and small scale events designed to assist with a student’s transition into the University. These events include block parties, the Ask Me Campaign, Be a Part from the Start, the Welcome Celebration, and Family Weekend.

Personal Counseling Services

Student Health & Counseling Center

San Luis Avenue, Yuba Hall (behind Sage Hall)
(805) 437-2088
Fax: (805) 437-8829

Personal Counseling Services (PCS) supports the academic, personal and interpersonal development of CI students by providing short-term individual and group counseling; crisis intervention; referrals; consultation for faculty, staff, and parents; and educational programs for the campus community. PCS carefully adheres to legal and professional standards of ethics and confidentiality.

Individual Counseling

Students meet one-on-one with a counselor to explore life experiences; feelings of unhappiness, stress, depression and/or anxiety; and to identify personal areas of academic progress.

Group Counseling

Throughout the academic year, two or more students meet with a counselor in a supportive group setting. Group counseling can provide students with opportunities to learn more about themselves and to improve their relationships with others.


PCS adheres to legal and professional standards of ethics and confidentiality. A student’s use of the service and all information shared by students with the counseling staff are held in confidence except in those incidences where clinicians are required by law or a court order to reveal particular information. Records of counseling sessions never become part of a student’s transcript or academic record.

If you have an urgent situation, call PCS at (805) 437-2088 or come to the Student Health and Counseling Center. If you are on campus and need assistance after PCS office hours or on weekends, please call University Police at (805) 437- 8444. When not on campus, call 911 or have a family member or friend take you to a local emergency room or urgent care clinic.

Student Health Services

Student Health & Counseling Center

San Luis Avenue, Yuba Hall (behind Sage Hall)
(805) 437-8828
Fax: (805) 437-8829

The purpose of Student Health Services is to promote good physical and emotional health. Emphasis is placed on the prevention of illness through education. All regularly enrolled students are offered basic health services paid through their student fees. There is no charge to see a physician or other medical provider. Additional fees may be charged for immunizations, outside lab services, and x-rays, if needed. Health services available at the Student Health & Counseling Center (SH&CC) are similar to those provided by your family physician including care for colds, cuts, sprains, infections and flu. Services are comprised of the following:

  • Diagnosis and treatment of acute illness and injuries
  • Physical examinations
  • Family planning, including the state-sponsored Family PACT program
  • Pap smears
  • Immunizations
  • TB testing
  • HIV testing
  • STD screening and treatment
  • Pregnancy testing
  • Smoking cessation
  • Mental health (in conjunction with Personal Counseling Services)
  • Health education programs

Appointments are strongly encouraged whenever possible. Walk-ins are accepted if the schedule allows, however priority is given to previously scheduled appointments. Every attempt is made to provide same-day service to students with acute illnesses or urgent concerns.

Community Medical Clinics

When the SH&CC is closed or a student is unable to get to campus, basic health care services are available at no cost at any of the nine Ventura County Medical Clinics listed online at http://www.csuci.edu/studenthealth/health-services.htm. Students must present their student identification card to be seen.

Student Health Insurance

Students are strongly encouraged to have health insurance that covers services beyond the scope of what Student Health Services provides. Information on low cost insurance policies designed especially for students may be obtained from Student Life, the Student Health & Counseling Center, or the website www.csuhealthlink.com.

Immunization Requirements

Entering CSU students are required to present proof of the following immunizations to the CSU campus that they will be attending before the beginning of their first term of enrollment (these are not admission requirements, but shall be required of students as conditions of enrollment in the CSU):

Measles and Rubella
All new and readmitted students born after January 1, 1957 must provide proof of immunization against measles and rubella prior to enrollment. Submit medical documentation to Student Health Services to verify both vaccinations were received since age one or obtain the vaccination at an additional charge through the SH&CC.

Hepatitis B
All new students who will be 18 years of age or younger at the start of their first term at a CSU campus must provide proof of full immunization against Hepatitis B before enrolling. Full immunization against Hepatitis B consists of three timed doses of vaccine over a minimum of four to six months. If you need further details or have special circumstances, please consult Student Health Services at (805) 437-8828.

Meningococcal vaccine is not required; however, each incoming student who will reside in on-campus housing will be required to return a form to the Housing & Residential Education (H&RE) office verifying that he or she has received information about meningococcal disease and the availability of a vaccine to prevent one from contracting it. Each student must also indicate on the form whether he or she has chosen to receive the vaccination or not. This form is available at the HRE office, SH&CC or online through the CI website. Student Health Services provides the meningococcal vaccine for an additional fee.

**Students enrolled in a California public middle school or high school after July 1, 1999 will have satisfied this requirement.

Student Leadership Programs

Student Engagement and Applied Leadership Center

Student Union, Room 2037
(805) 437-3356
Fax: (805) 437-3529

Based on the premise that leadership is a process whereby individuals can learn and develop leadership skills, Student Leadership Programs (SLP) provides programs and services to develop students to serve as ethical, responsive and skilled leaders in our multicultural society. SLP includes three programmatic elements: the SEAL Center, Student Organizations, and the Leadership Certificate Program (currently under development).

Student Engagement and Applied Leadership (SEAL) Center

The SEAL Center is staffed by experienced student leaders and is a location for aspiring and current student leaders to gain information about leadership opportunities and trainings on campus. Various resources for student organizations are also available in the SEAL Center.

Leadership Certification Program

SLP is currently in the process of developing a multi-phase leadership program that will provide opportunities for students to develop to their fullest leadership potential. Although the second and third levels are still under development, the first level of the leadership certificate program is the Back to Basics Leadership Retreat and is designed to teach aspiring and current student leaders the significance of “going back to the basics” to understand self, leadership, team, professionalism, self-discipline, and etiquette.

Student Organizations

Student organizations must design and implement programs, events and activities which support and enrich the goals of CI’s educational mission. Involvement in organizations presents students with the opportunity to broaden their learning, obtain leadership and interpersonal skills, and develop a commitment to service. Student participation in student organizations attracts new students to our campus and integrates them into our CI culture and traditions. Student organizations strengthen campus-community relations, improve inter-institutional communications, and facilitate students’ acquisition of skills.

Student Support Services

Student Support Services Center

Bell Tower East, Room 1805
(805) 437-3560
Fax: (805) 437-3529

Student Support Services program (SSS) is designed to assist participants with enhancing their academic skills, increase participants’ retention and graduation rates, and promote graduate and professional school programs. SSS provides services in the following areas to eligible students:

  • Academic Assistance
  • Career and Major Development
  • Graduate School Information
  • Cultural Enrichment Opportunities
  • Student Leadership Opportunities
  • Financial Guidance
  • Summer Component

Student Support Services program (SSS) is a free, federally funded TRIO grant program at CI. Grant funds are received through the U.S. Department of Education.

University Outreach

University Outreach Center

Bell Tower East, Room 1769
(805) 437-3155
Fax: (805) 437-3211

The University Outreach program motivates and informs K-8 students of postsecondary educational options and serves to create a college-going culture in Ventura County. There are five initiatives within University Outreach including:

  • Pathway to College
  • Leaders in Education Awareness Program (LEAP)
  • COMM-Unity 101
  • Parent Institute for Quality Education
  • CI Rep Visit Program

Pathway to College

The Pathway to College campus visit program is hosted by CI student volunteers and serves K-8th grade students at CI every Friday during the academic year from 9:30 a.m. to 1:30 p.m. The four-hour program consists of a “How to Get to College” presentation, CI student panel and campus tour, and includes fun exercises to help students retain what they learn throughout the day.

Leaders in Education Awareness Program (LEAP)

Ten CI student volunteers are selected each semester to facilitate the Pathway to College campus visit program. The following points describe the mission of LEAP:

  • To effectively communicate the public and private benefits of higher education to the constituents of Ventura County
  • To educate students about social justice in education
  • To train students on how to deliver an effective presentation geared toward K-8th grade students
  • To become a student leader on the CI campus and a role model for the community

COMM-Unity 101

COMM-Unity 101 provides 6th-8th grade students with the opportunity to engage in a 30-minute classroom presentation about “How to Get to College” followed by a student panel. The unique aspect of this program is that each presentation is delivered by a team of CI students as their final project for their Communication 101 course. The topics covered include:

  • The A-G College Entrance Requirements
  • The Four Systems of Higher Education in California
  • SAT/ACT College Entrance Exams
  • FAFSA and Financial Aid

Parent Institute for Quality Education (PIQE)

The CSU and the Parent Institute for Quality Education (PIQE) have collaborated to provide local area parents the opportunity to learn how to support their child through his/her educational journey. PIQE provides a nine-week training program facilitated by trainers in five Ventura County schools each semester.

CI Rep Visit Program

CI Rep visits are conducted bi-weekly to elementary and middle schools in Ventura County in an effort to provide additional opportunities for outreach. During the CI Rep Visit Program, students are exposed to a “How to Get to College” presentation followed by a question and answer session.

Veterans Affairs Program

Veterans Resource Center

Bell Tower, Room 1518
(805) 437-3524
Fax: (805) 437-2084

The Veterans Resource Center serves as the hub for all student veteran services at CI and provides excellent support in assisting prospective and enrolled student veterans and dependents in transitioning to the campus community. The center’s collaborative approach connects veteran students to all campus support programs to ensure them successful progress towards completion of their degree, from their initial point of contact with the University through graduation and on to their career goals. The Veterans Resource Center offers eligible veterans, dependents or reservists assistance with applying for education benefits. The following educational benefits are available to veterans and dependents at CI:

  • Chapter 33 (Post-9/11 GI Bill)
  • Chapter 33 (Post-9/11 GI Bill - Transfer of Entitlement)
  • Chapter 30 (Montgomery GI Bill - Active Duty)
  • Chapter 31 (Vocational Rehabilitation)
  • Chapter 1606 (Montgomery GI Bill - Reservists)
  • Chapter 1607 (Reserve Educational Assistance Program)
  • Chapter 35 (Dependents Educational Assistance)
  • California Veterans Fee Waiver Program (Dependents of Veterans with a Service-Connected Disability)

Student Complaint Procedure

The California State University takes very seriously complaints and concerns regarding the institution. If you have a complaint regarding the CSU, you may present your complaint as follows:

  1. If your complaint concerns CSU’s compliance with academic program quality and accrediting standards, you may present your complaint to the Western Association of Schools and Colleges (WASC) at http://www.wascsenior.org/comments. WASC is the agency that accredits the CSU’s academic program.
  2. If your complaint concerns an alleged violation by CSU of a state law, including laws prohibiting fraud and false advertising, you may present your claim to the campus president or designee (Damien Peña, AVP for Student Affairs/Dean of Students, at damien.pena@csuci.edu). The president or designee will provide guidance on the appropriate campus process for addressing your particular issue.

If you believe that your complaint warrants further attention after you have exhausted all the steps outlined by the president or designee, or by WASC, you may file an appeal with the Associate Vice Chancellor, Academic Affairs at the CSU Chancellor’s Office. This procedure should not be construed to limit any right that you may have to take civil or criminal legal action to resolve your complaint.